Session Cancellation Policy

We understand that unexpected circumstances can arise. To ensure fairness and availability for all clients, the following cancellation policy applies to all individual sessions.

Payment

All sessions must be paid in full at least 24 hours prior to the scheduled session time. Once your session has been booked and payment is received, Maria will email you a Zoom link and any additional details required to join the session.  Each new client must fill out a Client Intake Form that will be emailed prior to the session. Payment and the form must be filled out and signed before the first session. 

Cancellations & Rescheduling

Cancellations made more than 72 hours before the scheduled session are eligible for a full refund or may be rescheduled at no additional charge. Cancellations made within 24 hours of the scheduled session are non-refundable; however, the session may be rescheduled at no additional charge.  Emergencies to happen. No-shows or missed appointments without notice are non-refundable.

Late Arrivals

Clients who arrive late may have their session shortened to avoid impacting subsequent appointments. The full session fee will still apply.

Provider Cancellation

In the event that Maria needs to cancel or reschedule a session, clients will be offered the option to reschedule or receive a full refund.By booking a session, you acknowledge and agree to the terms of this Cancellation Policy.

Class & Workshop Cancellation Policy

Our classes and workshops require advance planning and limited spaces are reserved for each participant. The following cancellation policy applies to all classes and workshops.

Registration & Payment

• All classes and workshops require a non-refundable deposit to secure your place. Deposit amounts vary depending on the program and typically range from $175 to $500.
• The remaining balance must be paid in full prior to the start date of the class or workshop.

Cancellations & Transfers

• If you cancel more than 30 days before the start of the class or workshop, you will receive a refund of all fees paid, less the non-refundable deposit.
• Alternatively, the amount paid may be transferred to private sessions or applied toward a future class or workshop.
• No-shows are not eligible for refunds, credits, or make-up classes.
• If you are unable to attend, your registration may be transferred to another individual with prior notice and approval. You may also transfer the amount to a future class.

Class Changes or Cancellation

• We reserve the right to cancel, postpone, reschedule, or modify any class or workshop due to low enrollment, instructor illness, severe weather, or other unforeseen circumstances.
• Should this occur, participants will be offered a full refund, class credit, or transfer to a future program.

Registration for a class or workshop constitutes acceptance of this Cancellation Policy.